The Throughput KPI is indicative of the industrial strength of LLU processes and measures the actual lines delivered.
Last updated: 02|08|11
Source: OTA
Last updated: 02|08|11
Source: Openreach
Last updated: 02|08|11
The Wholesale Line Rental (WLR) KPI measures the Openreach performance in the Delivery of WLR orders (WLR2 & 3) which are ‘Right First Time’ i.e. Delivered on the agreed ‘customer committed date’ and ‘working’. The metric also delineates those orders which require an engineer visit from those that don’t.
Last updated: 02|08|11
Source: Openreach
The Wholesale Line Rental First Touch Last Touch Repair KPI measures the Openreach performance in the repair of WLR analogue circuits (WLR2 & 3), which have been reported faulty against the target repair time for the contracted care level. (Standard, Prompt or Total Care).
Last updated: 02|08|11
Source: Openreach
Last updated: 02|08|11
Source: Openreach
Last updated:02|08|11
Source: Openreach