Key Performance Indicators for June 2007
End User KPI
The OTA Right First Time KPI measure whether a Working Service was delivered in
time to meet the end customer's expectation of the completion date set at point
of sale. This includes all steps within the LLUO and BT.
Last updated: 06|07|07
Source: OTA
Throughput KPI
The Throughput KPI is indicative of the industrial strength of LLU
processes and measures the actual lines delivered against the forecast.
Last updated: 06|07|07
Source: OTA
First Touch - Last Touch Right First Time KPI
Last updated: 06|07|07
Source: Openreach
Migrations Headline KPI
Last updated: 06|07|07
Source: BT Wholesale / Ofcom
Openreach LLU KPIs
The link above connects to the Openreach website where Openreach publishes Openreach's LLU measures.