OTA2 Update for February 2011

At the end of February the number of unbundled lines (i.e. MPF + SMPF) installed has now reached 7.59 million

On the Telephony front there are 6.14 million WLR lines and the number of telephone numbers using CPS is 3.00 million.


This update is in our revised shortened format. We plan to publish a full update quarterly, with the shorter interim report in the other months, concentrating on the KPI’s that so many people find useful. Our next full report will be published for the March update, in the more familiar format. The following is an interim update on some important areas of our work:

Service Recovery

Openreach continue to manage their current resource pool in the most efficient way possible in order to reduce the very high workstack levels for provisioning and repair.

Additionally they continue to supplement their field force resources to a level which better matches the anticipated demand over the next 6 months.

These measures are beginning to bear fruit in terms of improving repair performance but provisioning lead times still have some way to go.

Migrations & Homemoves

The ‘Best Practice Guide – Migrations & Homemoves’ has been significantly revised and is now available on the OTA2 Web-site. (http://www.offta.org.uk/best.htm)

OTA2 continue to drive the following Major Programmes on behalf of Industry & Ofcom:-

  • Switching Working Group (SWG) in support of Ofcom’s current Consultation - Strategic Review of Consumer Switching
  • Minimum Security Standards NGNuk has developed an inspection scheme for the MSS which has been piloted by 3 CPs. The output of these has been included in an update of the Standard and associated guidance which will be published shortly. NGNuk are also seeking to obtain accreditation for the scheme via UKAS (United Kingdom Accreditation Service).
  • VULA – A number of CP bilateral’s have either been arranged or completed in gathering information around the VULA assessment. In addition work continues through the Business Industry Forum (BIF) in developing requirements for GEA based business services.

Passive Infrastructure Access – The draft reference offer has been presented to industry by Openreach and the formal engagement has commenced with the Industry Working Group (IWG). A number of CPs have indicated that they wish to trial the product and test the processes and a Trialist Working Group has been set up. We (OTA2) have commenced meeting the CPs bilaterally to gain a better insight into their plans and aspirations for the PIA product.

Rod Smith