OTA2 Update for March 2011

At the end of March the number of unbundled lines (i.e. MPF + SMPF) installed has now reached 7.60 million

On the Telephony front there are 6.18 million WLR lines and the number of telephone numbers using CPS is 2.97 million.


This is a shortened format update concentrating on the KPI’s that so many people find useful. We plan to publish our next full update for the month of April and the following is an interim update on some important areas of our work:

Service Recovery

Openreach continue to manage their current resource pool in the most efficient way possible in order to reduce the very high workstack levels for provisioning and repair.

Additionally they continue to supplement their field force resources to a level which better matches the anticipated demand over the next 6 months.

These measures are beginning to bear fruit in terms of improving both repair and provisioning performance, although provisioning leadtimes are still a lot higher than needed. Openreach tell us they are on track to get things back to normal by the summer.

In light of the extended period of long lead times experienced over the last 6 months, Ofcom have requested OTA2 to review the effectiveness of the current SLG process to cater for long lead times. We have engaged with Openreach and the CP community and will report progress in our full update.

WLR2 Withdrawal

The first step to WLR2 withdrawal occurs on the 31st March. Although not without problems and very tight migration timescales the plan appears to be reasonably on track. Individual issues raised by CP’s and representative organisations are either being pursued as new SOR’s, corrective actions or challenged.

OTA2 continue to drive the following Major Programmes on behalf of Industry & Ofcom:-

  • Switching Working Group (SWG) in support of Ofcom’s current Consultation - Strategic Review of Consumer Switching
  • Geographic Number Porting – Process improvements
  • Minimum Security Standards NGNuk has developed an inspection scheme for the MSS which has been piloted by 3 CPs. The output of these has been included in an update of the Standard and associated guidance which will be published shortly. NGNuk are also seeking to obtain accreditation for the scheme via UKAS (United Kingdom Accreditation Service).
  • VULA – A number of CP bilateral’s have either been arranged or completed in gathering information around the VULA assessment. In addition work continues through the Business Industry Forum (BIF) in developing requirements for GEA based business services.

Passive Infrastructure Access – Interest in the PIA product from the CPs is very good and we now have an established group of regular attendees at the IWG and TWG meetings. Work on the PIA product and processes have continued, as has the work to get a trial started. A number of CPs are in establishment for the product and beginning to work through the accreditation phase.

Rod Smith