OTA2 Update for June 2011

At the end of June the number of unbundled lines (i.e. MPF + SMPF) installed is now at 7.58 million, representing a very slight increase on last month but otherwise in line with the ‘levelling-off’ trend evident over last 6 months.

On the Telephony front there are 6.25 million WLR lines and the number of telephone numbers using CPS is 2.86 million.


This is a shortened format update concentrating on the KPI’s that so many people find useful. We plan to publish our next full update for the month of July and the following is an interim update on some important areas of our work:

New ‘backstop’ SLG

As previously reported, Openreach provisioning performance has been subject to extended lead times for several months.

OTA2 were tasked by Ofcom to conduct a review with the intention of hopefully reaching consensus on how the existing SLG programme might be adapted to ensure that this situation does not recur.

Despite extensive discussions we have yet to reach agreement with Openreach.

To help focus the discussions, Ofcom have produced a list of the ‘principles’ which they would use to evaluate any CP dispute which may arise downstream if no mutually agreed solution can be found in the short term.

Discussions are ongoing.

Service Recovery

In overall terms, progress continued to be made throughout May/June regarding Openreach’s service recovery programme, with actual lead-times for both Repair & Provision generally viewed by Industry as ‘almost’ back to normal.

There are still some regional variations that have extended times but these are gradually coming down.

OTA2 will continue to focus on:

  • New ‘backstop’ SLG
  • Address Data Matching Integrity issues
  • WLR/LLU Process development
  • Connectivity Services Process Development
  • Ethernet strategic Product review
  • Strategic Review of Consumer Switching
  • Erroneous Fixed Line Transfers activity
  • Fixed line porting - Improvements
  • Service levels (LLU/WLR/Ethernet)
  • Minimum Security Standards
  • PIA - Passive Infrastructure Access
  • VULA – Virtual unbundled line access

Rod Smith